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General terms and conditions

GENERAL TERMS AND CONDITIONS FOR THE USE OF THE WEBSITE FOR LEGAL SERVICES

1. SUBJECT

These General Terms and Conditions (“Terms”) govern the relationship between www.proverkanaimot.com (“Provider”) and the users (“User” or “Users”) of the legal services provided through the website [www.proverkanaimot.com] (“Website”).
The Terms cover access, registration, and use of the legal services, as well as all related actions undertaken by Users on the Website.

2. ACCEPTANCE OF THE GENERAL TERMS

2.1. By accessing and using the Website, the User agrees to these Terms. If the User does not agree, they must immediately stop using the Website.

2.2. When registering on the Website, the User expressly confirms acceptance of the Terms through the use of the Website.

2.3. The Provider reserves the right to modify these Terms at any time by publishing an updated version on the Website. The amended Terms take effect from the date of publication, at which point Users are deemed notified. Continued use of the Website after changes are made constitutes acceptance of the new Terms.

3. LEGAL SERVICES

3.1. The Provider offers various types of legal services.

3.2. Descriptions of the offered services are available on the Website. The Provider reserves the right to modify these descriptions at any time.

3.3. Each legal service may require additional information or documents from the User, which must be provided promptly for the proper execution of the service.

4. PERSONAL DATA

4.1. To provide services and maintain communication, the User must provide valid personal and contact information, including:

  • Full name;

  • Email address;

  • Phone number;

  • Address (if necessary);

  • Other information required for the specific service, including a description of the desired legal consultation and any relevant facts or circumstances.

4.2. The User is responsible for the accuracy and timeliness of the provided information. In case of changes, the User must promptly update their details via the contact options listed on the Website.

4.3. The Provider reserves the right to refuse services if it has reason to believe that the information provided is false, incomplete, or if the User violates these Terms.

5. PERSONAL DATA PROTECTION

5.1. The Provider collects and processes Users’ personal data in accordance with the Privacy Policy, which is an integral part of these Terms.

5.2. The User agrees to the processing of their personal data necessary for the provision of legal services, in accordance with applicable data protection legislation.

5.3. Personal data is used for:

  • Providing access to legal services;

  • Communicating with the User regarding provided services;

  • Improving service quality and user experience on the Website.

5.4. The Provider undertakes all necessary technical and organizational measures to protect Users’ personal data from unauthorized access, loss, or destruction.

7. USER RIGHTS AND OBLIGATIONS

The User has the right to:
7.1. Receive high-quality legal services in compliance with applicable law and these Terms.
7.2. Receive information about the provided services.
7.3. Withdraw from services at any time by informing the Provider.
7.4. Submit a complaint or feedback regarding the quality of the provided services using the Provider’s contact details.

The User is obligated to:
7.5. Provide accurate and up-to-date information when using the Website. The User is liable for any damages caused by incomplete, inaccurate, false, or misleading information.
7.6. Comply with these Terms and applicable law.
7.7. Not use the Website for illegal purposes or to infringe upon third-party rights.
7.8. Provide required documents and information in a timely manner related to the provision of legal services.
7.9. Not disclose information or documents obtained through the legal services to third parties unless explicitly intended for such use.

8. PROVIDER’S RIGHTS AND OBLIGATIONS

The Provider has the right to:
8.1. Receive payment for the provided legal services under the agreed conditions.
8.2. Suspend a User’s access to the Website in case of a violation of these Terms.
8.3. Modify the content and functionality of the Website to improve services and user experience.

The Provider is obligated to:
8.4. Deliver high-quality legal services in compliance with applicable law, the facts and circumstances provided by the User, and the agreed conditions at the time of service. Consultations do not cover facts or circumstances arising at a later time.
8.5. Protect Users’ personal data in accordance with the Privacy Policy.
8.6. Inform Users of any changes in the Terms or service conditions.
8.7. Ensure timely and professional communication with Users.

9. LIABILITY

9.1. The Provider is not liable for damages caused by improper use of the Website or actions of third parties beyond its control.

9.2. The User is responsible for providing false or misleading information that results in improper execution of legal services.

9.3. The Provider is not liable for delays or non-performance of legal services due to force majeure, such as natural disasters, wars, strikes, or other events beyond its control. Force majeure also includes delays or inaction by government or municipal bodies, banks, or legislative changes outside the Provider’s control.

9.4. The Website is not liable for damages caused to the User, including missed deadlines, when such damages result from failures in communication with state or municipal authorities (including the Registry Agency, BNB, NSSI, commercial banks, etc.), telecommunication breakdowns, or other unforeseen circumstances.

9.5. This Website (including, but not limited to, parts of it or its content) provides general information only and should not be interpreted as expert advice or services. Before making any business decisions or taking action, the User should consult a qualified professional.

10. AMENDMENTS TO THE TERMS

10.1. The Provider reserves the right to amend these Terms at any time at its discretion by publishing the revised version on the “Terms of Use” page of the Website. Such amendments take effect upon publication unless stated otherwise.
The User is responsible for keeping informed about changes to the Terms. Continued use of the Website after changes constitutes acceptance of the amended Terms.

11. DISPUTE RESOLUTION

11.1. All disputes between the parties shall be resolved through negotiation with the goal of reaching a mutually acceptable solution.

11.2. If no agreement can be reached, the dispute shall be referred to the competent Bulgarian court for resolution.

12. FINAL PROVISIONS

12.1. By accessing www.proverkanaimot.com, the User acknowledges that providing their personal data during the use of the Website is voluntary and that they are aware of their rights under the Personal Data Protection Act. The User gives unconditional consent for their data to be collected, processed, and shared with third parties solely for the purposes of contract execution, management, and marketing, in compliance with applicable legislation.

12.2. The User declares that these Terms have been brought to their attention immediately upon loading the Website and that any active or passive use of the Website constitutes electronic consent to these Terms of Use.

12.3. Unless otherwise stated, the User may view, copy, print, and distribute (without modification) content from this Website for informational and non-commercial purposes, provided that all copies include the copyright and intellectual property notices.

12.4. For any matters not covered in these Terms, applicable Bulgarian law shall apply.

12.5. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in force.

12.6. These Terms are written in Bulgarian. In the event of discrepancies between translations, the Bulgarian version shall prevail.

13. CONTACT INFORMATION

13.1. For questions or additional information, Users may contact the Provider at:
Email: office@proverkanaimot.com

13.2. The Provider ensures timely responses to all inquiries and complaints received via email or telephone.

Date of last update: July 26, 2024

By using this Website, the User confirms that they have read, understood, and agree to these General Terms and Conditions.

Tel.: +359877756123 | office@proverkanaimot.com | Working hours: 09:00-20:00.

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